If a decision or an order of the Residential Tenancy Branch (RTB) contains obvious errors or if the arbitrator left out information she or he said would be included, you can submit a request for correction to the RTB. You must submit a request for a correction within 15 days after receiving the decision or order. You do not need to notify your landlord unless an arbitrator says you must do so.
If a decision or order of the RTB seems unclear, you can submit a request for clarification to the RTB. You must submit a request for clarification within 15 days after receiving the decision or order. You do not need to notify your landlord unless an arbitrator says you must do so.
A request for a correction or clarification is only effective to fix minor errors. Here are some examples:
- The decision says that the rental unit is at 134 Maple Street, but the rental unit is actually at 143 Maple Street.
- The arbitrator made a mathematical error in adding up the amount of rent owed.
You can learn more about requesting a a correction or clarification on the Residential Tenancy Branch website.
If you believe there are serious errors in the arbitrator’s decision, you may be able to challenge the decision through an application for review consideration with the RTB or a judicial review with BC Supreme Court.